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More FAQs

When will Qen launch?
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We expect to be live in New York in the summer of 2026. If you're on the waitlist, you will receive an email with the exact date closer to our launch.

Which states is Qen available in?
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Qen is available to residents of New York state, with more states to follow.

Will Qen accept insurance?
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We will not offer direct billing but we will be willing to issue superbills to support reimbursements of claims. Eligibility for claims is governed by the terms and benefits of your insurance plan. To request a superbill, you will need to contact support.

Is Qen licensed in New York?
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All our practitioners are licensed in New York state and our services are fully compliant with New York law.

Is there a faster way to get off the waitlist?
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Sometimes. Maybe. Check your email.

When will Qen launch?
icon

We expect to be live in New York in the summer of 2026. If you're on the waitlist, you will receive an email with the exact date closer to our launch.

Which states is Qen available in?
icon

Qen is available to residents of New York state, with more states to follow.

Will Qen accept insurance?
icon

We will not offer direct billing but we will be willing to issue superbills to support reimbursements of claims. Eligibility for claims is governed by the terms and benefits of your insurance plan. To request a superbill, you will need to contact support.

Is Qen licensed in New York?
icon

All our practitioners are licensed in New York state and our services are fully compliant with New York law.

Is there a faster way to get off the waitlist?
icon

Sometimes. Maybe. Check your email.

When will Qen launch?
icon

We expect to be live in New York in the summer of 2026. If you're on the waitlist, you will receive an email with the exact date closer to our launch.

Which states is Qen available in?
icon

Qen is available to residents of New York state, with more states to follow.

Will Qen accept insurance?
icon

We will not offer direct billing but we will be willing to issue superbills to support reimbursements of claims. Eligibility for claims is governed by the terms and benefits of your insurance plan. To request a superbill, you will need to contact support.

Is Qen licensed in New York?
icon

All our practitioners are licensed in New York state and our services are fully compliant with New York law.

Is there a faster way to get off the waitlist?
icon

Sometimes. Maybe. Check your email.